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How to stay well and save money with Digital Doctor

Covid-19 has had a huge impact on the way we engage with our regular GPs and after 18 months of various pandemic restrictions, telephone consultations have become the norm.

While many patients have found telephone consultations to be very convenient, GP surgeries work to standard office hours and typically don’t provide an afterhours service or weekend service.

GP consultations can also be expensive – particularly if you have a family and a number of you fall ill around the same time.

With the typical GP consultation costing around €60, fees can mount up pretty quickly.

It is therefore not surprising that Irish Life Health’s Digital Doctor service has become so popular.

Unlimited GP consultations with Digital Doctor

The Digital Doctor benefit gives Irish Life Health members unlimited consultations with a fully qualified GP. Consultations can be held over the phone or if you prefer to chat with the GP face-to-face, via a video call. Video calls are available 8am – 10pm, 7 days per week.*

Not only that, consultations are available 24/7 via phone, giving you the flexibility to arrange an appointment time that suits you.

Following a consultation, the GP can even send a prescription to your local pharmacy if you need one.

Not only does the digital consultation save you time and angst, you can confidently access medical advice when you need it, without watching bills add up.

What symptoms Digital Doctor can be used for

The Digital Doctor service can be accessed for a range of symptoms and illnesses, from coughs, colds, chest infections, mild nausea, urinary infections and sore throats, to minor aches and pains, mild ear and nose complaints and travel and medication advice.

Depending on the nature of your symptoms or illness, your Digital Doctor may refer you to your regular GP for an in-person examination.

This service is not intended to replace your usual GP for all items, it is designed for episodic, once-off conditions and not for ongoing care.

How to access unlimited free GP consultations

If you are an Irish Life Health member, you can book your Digital Doctor appointment straight away.

Simply log in to your Irish Life Health account online and visit MyClinic to book a consultation.

Alternatively, you can also make an appointment over the phone by calling 01 562 5150 (or +353 1 562 5150 from abroad).

If you don’t have health insurance, why not talk to our experienced team at Hennelly Finance to find a package that suits you? After all, the money you could save on GP consultations with Digital Doctor alone could go some way to paying part of, if not much of, your annual health insurance plan fee.

To find out more about health insurance, get in touch with the Hennelly Finance team today on 091 670 123.


*Excluding Christmas Day. Digital Doctor service provided by Medical Solutions Limited UK trading as Health Hero. Digital Doctor is available on selected plans, please see your Table of Cover and Membership Handbook for further details. Terms and Conditions apply.


Irish Life Health dac is regulated by the Central Bank of Ireland.



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Unit 3B, Tí Phuirséil,
Barna, Co. Galway.
H91 AF1W

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Friday: 9am - 4pm
Appointments available outside normal working hours upon request.


Hennelly Financial Services Ltd. t/a Hennelly Finance & Health Insurance Shop is regulated by the Central Bank of Ireland. Directors H. Hennelly, R. Hennelly. Registered in Ireland, Company Reg No: 32727.
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